About Us

Growth, Change & Our Commitment to You

Supporting Pharmacies & Hospitals for Over 50 Years

Since 1969, Shamrock Labels and Drug Package have been trusted partners in providing essential products for pharmacies and hospitals. Our goal has always been simple: provide reliable, high-quality labeling and packaging solutions that help medical professionals work more efficiently and safely. Over the years, we’ve expanded our offerings, improved our processes, and evolved to meet the ever-changing needs of our customers.

Change isn’t always easy, and the past few years have been a period of major transformation for us. We’ve modernized our systems, restructured our operations, and worked tirelessly to enhance our service. It hasn’t been without challenges, but it’s all been for one purpose—serving you better.

Our Legacy

Built on Trust & Innovation

Shamrock Labels started with a clear mission: make labeling solutions that healthcare providers could rely on. From our beginnings in Chicago, IL, we built our reputation on quality, dependability, and personalized service. Some of the key milestones along the way include:

1969

Shamrock Labels was founded to deliver innovative labeling solutions.

1971

We secured our first GSA contract, expanding service to government healthcare facilities.

1970s-2000s

Shamrock moves their growing business into a new building at our current address – 34 Davis Drive, Bellwood, IL.

2008

We launched our first online store, making it easier for hospitals and pharmacies to get what they need.

2015

Shamrock Labels and Drug Package merged into one company, combining decades of expertise to better serve our customers.

2017

We secured a NOVAPLUS contract with Vizient, strengthening our position as a preferred supplier for one of the largest healthcare Group Purchasing Organizations.

The Turning Point

Why We Changed

When we brought Shamrock Labels and Drug Package together under one brand, we knew it was the right move for the future. But with that growth came some real challenges, and we know it impacted our customers.

We understand that these transitions made it harder for some of our customers to get the fast, seamless service they were used to. And we want to acknowledge that—it wasn’t easy for you, and it wasn’t easy for us. But every step was taken with the goal of making Shamrock Labels a stronger, more reliable partner for you.

Upgrading Technology – Moving to a new ERP system was a big shift, designed to streamline ordering and improve inventory management.
Operational Changes – Merging two companies meant restructuring fulfillment and support, which led to some unavoidable disruptions.
Supply Chain Hurdles – Like many businesses, we faced delays in sourcing materials and shipping products.
The COVID-19 Effect – The pandemic made everything more complicated, from staffing to supply availability, slowing down our ability to make changes smoothly.

Where We Are Today

Stronger & More Customer-Focused Than Ever

After years of investment and hard work, we’re back to doing what we do best—serving you with efficiency and care. Here’s what’s changed:

Faster Turnaround Times

Lead times are now down to 2-3 weeks, so you get what you need, when you need it.

Quicker Customer Support

Response times are now within minutes, not hours or days, so you never have to wait long for answers.

shamrocklabels.com is your source for medical grade labels

Smoother Ordering Process

Our upgraded system makes placing orders easier, more accurate, and more seamless.

More Personalized Service

Our expanded customer care team ensures you always have a real person ready to help.

What This Means for You

If you’ve been with us through this journey, you’ve probably already noticed the difference—faster shipping, smoother transactions, and a team that’s more responsive than ever. If you’re new to Shamrock Labels, you’ll see firsthand why pharmacies and hospitals have trusted us for over 50 years.

We remain committed to helping healthcare professionals work more efficiently, safely, and effectively—just as we always have, only now with even better service and support.

OUR LOCATIONS

Three US-Based Facilities To Serve You

Our headquarters in Oak Brook, Illinois, is home to our corporate offices and telephone-based customer service team. O’Fallon, Missouri is home to our more than 150,000 square foot facility, where the majority of our products are manufactured and shipped coast to coast. Our location in Orange, California, provides localized telephone Customer Service and production facilities to speed service and delivery to west coast states.